Why was my participation report rejected?
The reasons for rejecting a participation report can be found directly under the corresponding production in the "Registered" section of my.gvl.. Additionally, they are displayed in the Excel-File that can be generated and downloaded using the button provided.
The majority of all rejections can be traced back to duplicate reports. These were either submitted repeatedly by mistake or occur when we combine identical productions and transfer all existing participation reports. If a report is received in our system that already exists for the same production, the system automatically rejects this duplicate report. This is then logged accordingly.
If no reason for rejection is stored in the system, please do not hesitate to contact the relevant specialist team.